About Our Mall Pharmacy

Redefining Healthcare
for Kenya

Our Mall Pharmacy is Kenya's digital-first pharmacy — bringing trusted medicines, expert pharmacist guidance, and lightning-fast delivery to every home in Nairobi and beyond.

50,000+

Happy Customers

10,000+

Products Available

98%

Order Accuracy

30 min

Avg. Delivery Time

Licensed pharmacist reviewing prescriptions at Our Mall Pharmacy

100% Genuine Products

Our Mission

Making quality healthcare accessible to every Kenyan

We believe that no one should have to choose between convenience and quality when it comes to their health. Our Mall Pharmacy bridges the gap between world-class pharmacy services and the everyday Kenyan — delivering genuine medicines with the care and speed you deserve.

From the mother in Karen needing pediatric supplies at midnight, to the professional in Westlands managing a chronic condition — Our Mall Pharmacy is here for everyone, every time.

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What Drives Us

Our Core Values

Trust & Safety

Every product on Our Mall Pharmacy is sourced directly from authorized distributors and verified by the Pharmacy & Poisons Board of Kenya. Your health is non-negotiable.

Accessibility

Healthcare should reach everyone. We accept M-Pesa, offer same-day delivery across Nairobi, and keep our prices competitive so quality medicine is never out of reach.

Expert Guidance

Our team of licensed pharmacists is available via WhatsApp and phone to answer your health questions, explain dosages, and ensure you get the right care.

Innovation

From smart prescription portals to automatic refill reminders, we use technology to make your health journey seamless, proactive, and personal.

Our Journey

The Our Mall Pharmacy Story

2020

The Idea

Our Mall Pharmacy was born from a simple question: why is it so hard to get quality medicine delivered in Nairobi?

2021

First Delivery

We partnered with our first pharmacy and made our first same-day delivery to Kilimani.

2022

M-Pesa Integration

One-tap M-Pesa checkout launched. No more cash on delivery friction.

2023

10,000 Products

Our catalogue grew to cover medicines, beauty, supplements, and chronic care.

2024

Smart Prescriptions

Launched the AI-assisted prescription portal with pharmacist support.

2025

The Future

Expanding to Mombasa, Kisumu, and Nakuru. Building Kenya's health infrastructure.

The People Behind Our Mall Pharmacy

Our Leadership Team

DSM

Dr. Sarah Mwangi

Chief Pharmacist

JO

James Otieno

CEO & Co-Founder

FN

Faith Njeri

Head of Operations

DK

David Kipchoge

CTO

Ready to experience better healthcare?

Join thousands of Kenyans who trust Our Mall Pharmacy for their health needs. Start shopping or upload a prescription today.