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24/7 Pharmacist Support
Our team is always ready to help via WhatsApp, phone, or email.
Business Hours
Monday - Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 4:00 PM
Public Holidays10:00 AM - 2:00 PM
Online orders and deliveries run during business hours. Emergency pharmacist consultation available 24/7 via WhatsApp.
Frequently Asked Questions
How fast is delivery in Nairobi?
We deliver within 30-60 minutes to most Nairobi estates including Westlands, Kilimani, Karen, CBD, and Eastlands.
Do I need a prescription for all medicines?
Only prescription medicines (marked with Rx) require a valid prescription. OTC products can be ordered directly.
Which payment methods do you accept?
M-Pesa (Lipa na M-Pesa), Visa, Mastercard, and cash on delivery for select areas.
Can I return a product?
Yes, unused and sealed products can be returned within 7 days. See our Return Policy for full details.