Eye & Ear Care in Kenya — Drops for Infections, Allergies & Dry Eye

It depends on the type of infection. Bacterial conjunctivitis (sticky, yellow-green discharge) usually responds to chloramphenicol drops, available with pharmacist supervision, or to ciprofloxacin/tobramycin for stronger cases. Viral conjunctivitis is self-limiting and treated with lubricating drops. Allergic itching needs antihistamine drops, not antibiotics. See a pharmacist or doctor for the right choice.

Bacterial conjunctivitis typically improves within 24–48 hours of starting antibiotic drops. Complete the prescribed course — usually 5–7 days — even if symptoms clear, so the infection doesn't return. If there's no improvement after 48 hours, return to a clinic; some infections are viral or need a stronger antibiotic.

Many eye drops (artificial tears, lubricants, anti-allergy) are over the counter. Antibiotic eye drops and steroid-containing drops (like Ciprolen D) are prescription-only or pharmacist-supervised — Our Mall Pharmacy will require a prescription or pharmacist consultation before dispensing.

Preservative-free lubricating drops are the gold standard for screen-related dry eye. Hylo-gel (hyaluronate), Systane Ultra and Tears Naturale are good options. Use them 3–4 times a day, and pair with the 20-20-20 rule: every 20 minutes, look at something 20 feet away for 20 seconds.

Use a softening solution like Cerumol or olive oil drops twice a day for 3–5 days, then if needed, gently flush the ear with warm water using a bulb syringe. Never put cotton buds inside the canal. If you have ear pain, discharge or hearing loss, see a clinician — wax removal is best done by a professional in those cases.

Yes. Our Mall Pharmacy dispenses eye and ear medicines and delivers across Kenya — same-day Nairobi via Uber/Bolt, 1–3 business days countrywide via courier.